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Enterprise Service Management (ESM) extends traditional Information Technology Service Management processes and tools across an organization to all teams. It defines operational best practices for both internal teams and their…
Learn MoreGovernment IT teams face many hurdles in managing property, plant, and equipment. The diversity of assets and unique agency needs complicate tracking activities, responding to requests, scheduling usage, and managing…
Learn MoreAgencies are split into various departments and teams. This creates logical groupings of specializations but also instigates the often-discussed problem of organizational silos. As agencies scale and modern technology enables…
Learn MoreAgencies strive to improve their everyday mission and business services but can find their efforts challenged by legacy, manually intensive processes, and departmental silos. New solutions and technologies can help,…
Learn MoreWith the rise of software as a service for a global user base, the need for efficient DevOps workflows has never been more important. However, problems can surface at every…
Learn MoreGovernment teams work hard to meet their stakeholders’ high expectations and deliver modern, streamlined, always-on services. To do this efficiently requires a flexible and collaborative service management solution that meets…
Learn MoreFreshly implementing Jira Service Management (JSM) for your agency is simply the beginning of unlocking additional, unrealized business value from your teams. The practical steps provided here can spur additional…
Learn MoreArtificial Intelligence (AI) is rapidly transforming the cybersecurity landscape. While AI is advancing threat detection and response and helping agencies manage risks in real time, it’s also enabling threat actors…
Learn MoreWhen businesses involved in federal contracting face organizational changes such as mergers, acquisitions, or restructuring, a critical question arises: “Does my contract need to be novated?” Understanding the ins and…
Learn MoreGetting into General Services Administration (GSA) contracts can feel like you’re trying to solve a puzzle, but only a few seem to know how it works. This article is here…
Learn MoreUnderstanding the General Services Administration (GSA) contract award process is crucial for businesses aiming to enter the federal marketplace. The GSA provides a streamlined platform for U.S. federal agencies to…
Learn MoreNavigating the world of government contracts can be complex, but understanding the various types is essential for any business looking to work with the federal government. Here’s an overview of…
Learn MoreThe federal contracting arena is fraught with challenges, especially when it comes to choosing the right procurement pathway. The “General Services Administration (GSA) schedule vs. Governmentwide Acquisition Contracts (GWAC)” decision…
Learn MoreFederal experts are discussing how agencies can begin integrating Artificial Intelligence (AI) into cyber defense strategies. While there is an immense need for AI in certain functions of cybersecurity, panelists…
Learn MoreEntering the world of government contracting presents lucrative opportunities for businesses, but it also comes with a unique set of challenges. For beginners, navigating this complex landscape can be daunting,…
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