Workforce of the Future, Fueled by Veterans: Transitioning from a Military Career to the Private Sector

Across the public sector, workforce challenges are nothing new—but in law enforcement, the stakes are especially high. Agencies nationwide are navigating chronic staffing shortages, not only in terms of personnel numbers but also when it comes to specialized skills. From mental health crisis response to cybersecurity, the demands on today’s officers and support staff continue…

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The push toward implementing artificial intelligence (AI) to automate and streamline government operations means now, more than ever, agencies need to understand what data they have and how to use it. The vast amount of data agencies hold has made fully understanding and utilizing it difficult. Agencies are at varying stages of data maturity—ranging from…

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Customer experience (CX) and engagement is at the forefront of positive innovation in Government, creating efficient and convenient services, accessible access to information and opportunities for communication between agencies and their customers to build a clearer understanding of public needs and how to develop and reform operations. Carahsoft Technology Corp., The Trusted Government IT Solutions…

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A recent report from the National Association of State Chief Information Officers, Generating Opportunity: The Risks and Rewards of Generative AI in State Government, highlighted the many ways state and local agencies are adopting generative artificial intelligence (Gen AI) to help ease staffing shortages and improve citizen service. Early, low-risk uses of Gen AI include…

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If you can’t beat them, join them. Ethical hacking has become a routine practice in government to help agencies get ahead of ever-evolving cyber threats. Ethical hackers, also known as white hat hackers, are cybersecurity professionals that use their skills to identify vulnerabilities in systems before bad actors can exploit them. These hackers simulate actual…

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According to the National Oceanic and Atmospheric Administration (NOAA), the U.S. now experiences an average of $1 billion in climate disasters every three weeks. Local and state governments, as well as federal agencies, are re-evaluating how they prepare for, predict, and recover from wildfires, hurricanes, floods, and more. Technology including artificial intelligence (AI), unmanned devices,…

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Every four years, the United States swears in the incoming president with a ceremony steeped in tradition, history, and pageantry. The presidential inauguration is not just a power transfer but a moment reflecting the nation's resilience, unity, and continuity. Over the years, this ceremony has featured memorable, quirky, and sometimes downright astonishing moments. Let’s dive…

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Under its umbrella mission of “securing the nation from the many threats we face,” the Department of Homeland Security (DHS) defines several mission areas critical to meeting this goal. These include countering terrorism and preventing threats, securing and managing borders, administering immigration, securing cyberspace, building resilience, and responding to incidents, as well as combating crimes…

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As part of the Fulcrum IT Advancement Strategy, the Department of Defense (DoD) has declared its intention to move from a hardware-defined organization to a software-defined enterprise. This move will allow DoD to take advantage of modern technology solutions—AI, cybersecurity tools, collaboration platforms, and more—that are all built-in and designed to run via cloud rather…

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