Defining Mature Data Practices

Customer experience (CX) and engagement is at the forefront of positive innovation in Government, creating efficient and convenient services, accessible access to information and opportunities for communication between agencies and their customers to build a clearer understanding of public needs and how to develop and reform operations. Carahsoft Technology Corp., The Trusted Government IT Solutions…

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A recent report from the National Association of State Chief Information Officers, Generating Opportunity: The Risks and Rewards of Generative AI in State Government, highlighted the many ways state and local agencies are adopting generative artificial intelligence (Gen AI) to help ease staffing shortages and improve citizen service. Early, low-risk uses of Gen AI include…

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If you can’t beat them, join them. Ethical hacking has become a routine practice in government to help agencies get ahead of ever-evolving cyber threats. Ethical hackers, also known as white hat hackers, are cybersecurity professionals that use their skills to identify vulnerabilities in systems before bad actors can exploit them. These hackers simulate actual…

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According to the National Oceanic and Atmospheric Administration (NOAA), the U.S. now experiences an average of $1 billion in climate disasters every three weeks. Local and state governments, as well as federal agencies, are re-evaluating how they prepare for, predict, and recover from wildfires, hurricanes, floods, and more. Technology including artificial intelligence (AI), unmanned devices,…

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Every four years, the United States swears in the incoming president with a ceremony steeped in tradition, history, and pageantry. The presidential inauguration is not just a power transfer but a moment reflecting the nation's resilience, unity, and continuity. Over the years, this ceremony has featured memorable, quirky, and sometimes downright astonishing moments. Let’s dive…

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Under its umbrella mission of “securing the nation from the many threats we face,” the Department of Homeland Security (DHS) defines several mission areas critical to meeting this goal. These include countering terrorism and preventing threats, securing and managing borders, administering immigration, securing cyberspace, building resilience, and responding to incidents, as well as combating crimes…

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As part of the Fulcrum IT Advancement Strategy, the Department of Defense (DoD) has declared its intention to move from a hardware-defined organization to a software-defined enterprise. This move will allow DoD to take advantage of modern technology solutions—AI, cybersecurity tools, collaboration platforms, and more—that are all built-in and designed to run via cloud rather…

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In the ever-evolving landscape of education, technology has emerged as a transformative force. From early learning to higher education, tech tools are reshaping how educators teach, students absorb information, and institutions function. After examining key insights from experts in the field, we've identified four major trends impacting K-12 and higher education, all conveniently grouped under…

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The Federal Data Strategy laid out a 10-year vision for how government can better use the troves of data it holds to make decisions and deliver citizen services. To achieve this vision, the first step was for agencies to complete data-management maturity assessments to determine how existing data-management processes and capabilities met mission needs and…

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