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We break down the buzz around government hot topics.

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Technologies Powering Autonomous Vehicles

Self-driving cars, drones, bomb-sensing robots – all of these are technology marvels unto themselves. They hold the promise to change how we move ourselves and commerce through cities and how our military conducts operations in theater. However, the technology in these vehicles alone is not enough to power this change. The viability of autonomous vehicles…

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2024 Government AI Trends to Watch

Agencies across the government are establishing enterprise-level teams or offices devoted to developing artificial intelligence (AI) policies and resources while simultaneously utilizing the technology for a variety of projects. The AI.gov website includes details on more than 700 artificial intelligence use cases among federal agencies, with the Department of Energy and Health and Human Services…

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Accessibility’s Role in the Evolution of Government CX

As more and more government services move online to meet citizen demand, a focus on digital accessibility is becoming even more critical. Commonly referred to as “508 compliance,” named after section 508 in the Rehabilitation Act of 1973, government websites must offer equal access to electronic information and data for individuals with disabilities. This can…

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2024 Government Event Outlook

The 2020s have been a tumultuous time for the event industry. The decade started with throwback energy to the roaring twenties with ambitious plans for in-person experiences but quickly ground to a halt with pandemic lockdowns. The quick transition to virtual events for everything from the Oscars to corporate sales meetings showed that the technology…

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Service Centered on the Human

Human-centered design (HCD) puts people at the center of development processes. Doing so requires understanding end users’ needs, behaviors, and experiences and then designing processes to respond to those realities. For too long, government services were designed around the inherent bureaucracy involved in administering them, but with today’s focus on improving customer experience and trust…

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Developing Your “On Brand” Leadership Style

Creating a personal brand is not solely reserved for online influencers looking to promote their expertise or sell products. You may already have the beginnings of a personal brand—your reputation at work. But a reputation is a reflection of how people see you. Building a personal brand means being purposeful in shaping the perception others…

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GSA’s Leadership Clears the Way for Greater Cloud Adoption 

As cloud has become commonplace, even table stakes, in government agencies, overarching policies and procedures are evolving to support the secure and sustainable use of cloud in government. The General Services Administration (GSA) has played a leading role in the evolution of cloud use in government, starting with its oversight of FedRAMP. Today the agency…

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Collaboration and Technology Are Key in Battling Opioid Crisis

Opioids were developed to help mitigate pain related to injuries and medical procedures. However, as the drug category evolved from using natural opiates into relying on synthetic, lab-made compounds, the medicines became stronger and more addictive. Misuse of prescriptions rose steadily, leading to criminal activity associated with the sale, distribution, and use of opioids as…

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Ensuring Election Integrity With Technology and Policy  

Secure, trusted elections are critical to our democracy. Ensuring this security means protecting ballots and voting machines on election day and preventing disinformation leading up to the use of those machines.  AI-powered Disinformation The biggest threat to election integrity comes in the months and weeks leading up to the election. Social media companies and government…

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