Leading Change Through Uncertain Times

State CIOs are navigating rapid shifts in technology, workforce expectations, and public service demands—all while operating in an environment of short tenures and rising pressure to deliver. The survey reveals increasing focus on digital accessibility, AI adoption, modernization funding, and hybrid cloud strategies, with many states now piloting GenAI tools and centralizing governance. CIOs also cite legacy systems, workforce gaps, and budget constraints as top barriers to innovation. Collaboration across agencies, local governments, and vendors is emerging as a key strategy for delivering secure, citizen-focused services at scale.