Digital Transformation content

GPO is spotlighting the people behind its IT support services, emphasizing how technology is delivered with a personal touch. The publication features longstanding team members, recent graduates, and front-line specialists…

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Despite decades of progress, gender gaps in education, work, leadership, health, and safety persist across EU and OECD countries. The report calls for stronger gender mainstreaming, better data, and coordinated…

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Governments around the world are accelerating digital transformation, and AI is emerging as a core tool for reshaping how public institutions operate and serve citizens. The report highlights how AI…

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State CIOs see generative AI as a powerful tool to improve citizen services, reduce administrative burdens, and support frontline workers—but most deployments are still cautious and limited to pilots. Public…

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The USDA’s Digital Infrastructure Services Center (DISC) partnered with ECCO Select and Datadog to modernize its IT monitoring through a FedRAMP®-authorized, hybrid-cloud observability platform. This shift enabled real-time visibility across…

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The IRS relies heavily on IT systems to collect trillions in taxes and issue refunds, making modernization a critical mission priority. In FY2024, the agency reported most modernization projects were…

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State and local governments are realizing that digital accessibility is more than a compliance checkbox—it’s a driver of economic growth and public trust. Investing early in accessible design saves money,…

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Small and medium-sized enterprises (SMEs) face persistent challenges—limited capital, talent shortages, and lower productivity compared to larger firms.  Digital services like AI, cloud computing, and e-commerce platforms are reshaping how…

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The Marine Corps’ Artificial Intelligence Implementation Plan lays out a roadmap to bring AI into every level of operations, from tactical decision-making to enterprise support. It emphasizes building a strong…

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Executive Order 14338 launches “America by Design,” a nationwide effort to modernize and improve how Americans interact with government services. It creates a National Design Studio and a Chief Design…

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Government agencies face mounting pressure to deliver efficient, secure services with fewer resources. This brief explores how enterprise content management tools like Laserfiche help tackle manual processes, data silos, and…

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Establishing trust in digital identities is foundational for secure government and public services. NIST SP 800-63-4 provides the overarching framework for identity proofing, authentication, and federation across digital systems. This…

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Verifying identity in the digital age is more than a checkbox—it’s a foundational element of trust. NIST’s updated 800-63A-4 offers detailed guidance for federal agencies and organizations on secure, privacy-respecting…

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To stay ahead in the global R&D race, the Department of Defense is restructuring the Defense Technical Information Center. With a major reduction in staff and a pivot toward AI-first…

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AI is transforming American manufacturing—but not without growing pains. New data shows that while firms face short-term productivity losses when adopting industrial AI, long-term gains are achievable with the right…

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