Public Service content

Military service members can receive expedited processing of disability claims from Social Security. Benefits available through us are different from those available through the Department of Veterans Affairs and require…

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The Department of Labor Veterans’ Employment and Training Service (VETS) has embarked on a Human-Centered Design project to better understand the veteran customer experience with American Job Centers throughout the…

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Learn more about the current population labor force statistics from government programs for veteran survey and program participation for select federal government programs for veterans with disabilities. In 2023, there…

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ATF’s Firearms and Ammunition Technology Division (FATD) is the federal government’s technical expert on classifying firearms and ammunition under federal statutes and regulations. FATD uses leading edge technologies to analyze…

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The Agency for Toxic Substances and Disease Registry  offers a wide range of resources and programs to address environmental health concerns. Their ToxProfiles™ provide extensive information on chemicals to assist…

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Earnings for active duty military service or active duty training have been covered under Social Security since 1957. If you served in the military before 1957, you didn’t pay Social…

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The Americans with Disabilities Act (ADA) requires businesses open to the public to accommodate people with disabilities. To comply, businesses must work to remove physical barriers and modify policies that…

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In this guide are nine examples from state, county, municipal and tribal governments where change has had a direct positive impact on constituents , whether they are seeking unemployment benefits,…

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Elections serve as the cornerstone of democracy, and the trust of the American people in this fundamental aspect of the democratic process is essential to the functioning of our democratic…

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One of the top priorities of any presidential administration is to protect the country from foreign and domestic threats. While a challenge at all times, the country is especially vulnerable…

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Improving the customer experience can boost how federal employees experience their life at work. Public servants are generally motivated by their agency’s mission, and a good experience for customers is…

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Almost every American is taught from a young age that 9-1-1 is the “Universal Emergency Number” for requesting emergency assistance. When a person calls this number, they are automatically connected,…

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This report responds to a March 14, 2022, congressional request from U.S. Representatives Carolyn Maloney, Gerald Connolly, Stephen Lynch, Brenda Lawrence, and Jared Huffman to review the U.S. Postal Service’s…

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The U.S. Postal Service Office of Inspector General (OIG) sought to provide a high‑level overview of the Postal Service’s operational environment over that 22-year period. They identified major postal trends…

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The Army Corps of Engineers helps to develop and manage the country’s water resources. The Corps’ goals are to support commercial navigation by maintaining and regulating commercial ports and waterways,…

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