As agencies assimilate the plethora of channels, data types, and speed of response required in today’s customer service environments, IDC Government Insights recommends a cloud-based CSM solution to enable organizational transformation.
Format: |
|
Topics: | |
Website: | Visit Publisher Website |
Publisher: | ServiceNow |
Published: | October 1, 2019 |
License: | Copyrighted |
Copyright: | © 2020 ServiceNow. All rights reserved. |