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Citizen Engagement Content

Equity In Civic Education

Civic education has been a central purpose of schooling in the United States since the founding of this country. Although definitions of citizenship and participation have shifted throughout history, both…

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A Study of the Practices That Cultivate Civic...

This report investigates studies of the activities and practices in communities that effectively drive civic engagement among young people from historically marginalized communities, in order to determine and highlight common…

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Service Request Management: To Ensure Your...

Citizens want to be connected to their cities. They want to be able to report issues and concerns that impact their lives, and the lives of others in their community.…

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Strategic Framework for Mainstreaming Citizen...

The World Bank Group (WBG) has a long history of multi-stakeholder engagement in the operations it funds. Multi-stakeholder engagement began in the 1970s, was formalized in the 1980s, and deepened…

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The Future of Digital Democracy

This white paper includes interviews with a variety of experts in the field of digital democracy. These conversations were assembled with the ambition to share knowledge and contribute to the…

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What is the Difference between Citizen Engagement...

Over the last few years, there’s been a shift from top-down governance to more horizontally organised types of government. This new political current includes all the stakeholders of public policy…

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The City of Cibolo Uses Esri Technology to...

The city of Cibolo is located just outside the northeast corner of San Antonio, Texas. It is a small city with about 30,000 residents, sandwiched between the major routes of…

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All Hands on Deck: Harnessing Accountability...

Confronting the health effects and the economic upheaval of COVID-19 has required massive money flows as well as rushed and unprecedented decisions on government spending. Dozens of countries have created…

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Meet Your Agency’s Mission on Social

Today, reputations are built and destroyed on social media. With organic reach continuing to decline, every view could be your last chance to make a positive first impression and gain…

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Adobe Solutions for Digital Government: Outreach...

Offer coordinated and consistent citizen experiences by modernizing outbound and bidirectional communications. Reduce costs and allow business and IT teams to scale efforts for creating, managing, and delivering cross-channel communications.…

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Citizen Participation in Public Administration:...

A more open approach to innovation has become dominant in innovation management during the last decade (Enkel et al., 2009; Chesbrough and Bogers, 2014). There has been a call for…

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Creating Operational and Customer Service in...

As agencies assimilate the plethora of channels, data types, and speed of response required in today’s customer service environments, IDC Government Insights recommends a cloud-based CSM solution to enable organizational…

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A Toolkit for Supporting Youth Civic Engagement in...

Despite the idealistic promise of a democracy in which every voice matters, our American political system consistently over-values the voices and interests of some over the concerns of many. Part…

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Civic Engagement Project Fact Sheet

The USAID Civic Engagement Project strengthens dialogue between citizens and the government on important social issues. The project strengthens constructive engagement by civil society organizations (CSOs) on policies and issues…

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Senior Corps

Senior Corps taps the skills, talents, experience, and wisdom of more than 200,000 Americans age 55 and older to meet a wide range of community challenges through the Foster Grandparent,…

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