Government has many of the required tools: Automation, big data and machine learning are changing dialogues among agencies and their constituents. Yet only a dynamic digital framework and a “mindset…
Learn MoreThe U.S. government has recently introduced a set of initiatives aimed at improving the customer experience (CX) of its online public services. However, engineering teams intent on making government sites…
Learn MoreIn this case study, the former mayor of Somerville, Joe Curtatone, reflects on his 18 years in office and illuminates the many ways in which civic engagement enabled Somerville’s renaissance.…
Learn MoreThe budget is the most important policy document that a local government produces. As such, it has been recognized for decades that local governments should do better at engaging citizens…
Learn MoreIn this digital age, the potential of Artificial Intelligence (AI) to transform the public sector is immense. Governments worldwide have the unique chance to harness AI, revolutionizing governance, public administration,…
Learn MoreThe COVID-19 pandemic began to affect U.S. commuting patterns and workplace conditions in March 2020, with social distancing measures, reduced transportation options, and uncertainty about workplace safety leading many people…
Learn MoreThe 2022 Public Sector Digital Communications Benchmark Report continues Granicus’ dedication to providing government communicators with insights and key performance metrics gathered from 5,500 U.S. federal, state, local, and transit…
Learn MoreIn the ever-accelerating wave of digital transformation, state governments are striving not just to keep pace, but to lead. As leaders, you shoulder the responsibility of modernizing public services, a…
Learn MoreFederal regulations address a range of important issues and affect many different communities—from families with children to workers to small businesses and entrepreneurs. It is crucial for Federal agencies to…
Learn MoreSome election workers have raised concerns about their physical safety while performing official duties, as well as threats to their safety and privacy outside the workplace and related psychological effects.…
Learn MoreIt emphasizes the concept of ‘Additionality,’ ensuring each project contributes to measurable and sustainable climate action. The paper discusses various critical elements, including barrier analysis, stakeholder engagement, documentation and reporting,…
Learn MoreThe white paper discusses challenges faced by underserved communities in accessing affordable housing, hindering progress towards Sustainable Development Goal 11. Rising housing costs and discrimination limit access to safe and…
Learn MoreThe Selective Service System (SSS), an independent federal agency with over 100 years of public service, plays a crucial role in ensuring America’s readiness for a fair and equitable military…
Learn MoreTerrorism is a global concern and, while each country has taken a different approach to terrorism prevention, there are common themes in the types of domestic programs being funded and…
Learn MoreThe challenge for the Census Bureau is balancing the need to collect and report these data with the statutory obligation to protect respondent confidentiality. The Census Bureau’s work toward that…
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