Making Justice Systems More Effective and People Centered

Justice systems are under growing pressure to meet public expectations for fairness, accessibility, and real-world impact. This report explores how people-centred justice can close the global justice gap by focusing on prevention, legal empowerment, and responsive service design. Drawing on global evidence, it highlights how trust in institutions is shaped by everyday interactions with public services and justice pathways. The paper outlines practical approaches for strengthening the rule of law by aligning justice systems with the lived experiences of people and communities.