Governing with Artificial Intelligence

Governments around the world are accelerating digital transformation, and AI is emerging as a core tool for reshaping how public institutions operate and serve citizens. The report highlights how AI can boost productivity, improve public services, strengthen decision-making, and foster accountability—but progress is uneven and risks like bias, transparency, and legacy infrastructure remain. It stresses that governments face both the dangers of misuse and the risks of inaction as private-sector adoption surges ahead. To move from experimentation to impact, the report calls for trustworthy, strategic AI governed by strong enablers, safeguards, and public engagement.