ECCO Select helps drive 60% MTTR reduction for USDA Forest Service using Datadog and AWS

The USDA’s Digital Infrastructure Services Center (DISC) partnered with ECCO Select and Datadog to modernize its IT monitoring through a FedRAMP®-authorized, hybrid-cloud observability platform. This shift enabled real-time visibility across thousands of hosts, containers, and applications, improving system resilience and compliance with federal security mandates. Within 75 days, DISC achieved 95% infrastructure coverage, reduced service desk tickets, and streamlined root cause analysis, ultimately transforming its approach to digital operations.