Do You Bring Emotional Intelligence to Your Job?

Emotional intelligence has an outsize impact in the workplace. Psychologist Daniel Goleman found that on average for all jobs, emotional intelligence is twice as important as cognitive ability. And, it matters more the higher up you go in an organization.

“For top leadership positions, many organizations have determined that 80% to 90%, sometimes 100%, of competencies that set apart their star leaders are based on emotional intelligence,” Goleman wrote in the book “Emotional Self-Awareness: A Primer.”