GovWhitePapers Logo

Sorry, your browser is not compatible with this application. Please use the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge or Safari.

Voices of First Responders: Public Safety Communications Research

The goal of the National Institute of Standards and Technology’s (NIST) Public Safety Communications Research (PSCR) program’s Usability Team was to provide guidance on the usability of public safety communication technology.

In this publication, each of the six user-centered guidelines are discussed, along with supporting data, to provide a brief view of optimizing the Communication Center & 9-1-1 Services (COMMS) user experience with communication technology.

  • Author(s):
  • Shanée Dawkins
  • Yee-Yin Choong
  • Kerrianne Buchanan
  • Sandra Spickard-Prettyman
  • Share this:
  • Share on Facebook
  • Share on Twitter
  • Share via Email
  • Share on LinkedIn
Voices of First Responders: Public Safety Communications Research
  • Infographic
Website:Visit Publisher Website
Publisher:National Institute of Standards and Technology (NIST)
Published:January 1, 2023
License:Public Domain

Featured Content

Contact Publisher

Claim Content