IRS Needs to Complete Modernization Plans and Fully Address Cloud Computing Requirements

The Internal Revenue Service (IRS) relies extensively on Information Technology (IT) to annually collect trillions of dollars in taxes, distribute hundreds of billions of dollars in refunds, and carry out its mission of providing service to America’s taxpayers in meeting their tax obligations.

Government Accountability Office (GAO) was asked to review IRS’s legacy environment and cloud computing implementation. This report, among other things, describes IRS’s legacy IT environment; assesses IRS’s modernization plans; and evaluates its cloud computing efforts.