Information Technology: Education Needs to Address Student Aid Modernization Weaknesses

The Department of Education started the Next Gen program to improve how student aid is managed. One of the most important Next Gen projects is a system development effort that focuses on making stronger partnerships with the schools that are taking part.

This report looks at the status of the Federal Student Aid’s (FSA) Next Gen program, and how well FSA’s cost estimation guidance and the Next Gen program’s cost and schedule estimates matched up with GAO’s best practices.