Because higher education has two roles to play in addressing the Future of Work – both in preparing the Future Campus and the Future Student – the change imperative is even more evident. Steve Hatfield, Deloitte’s Global Future of Work Leader, explains this concept: “Humans [are going to be] doing things that are uniquely human – producing, creating, structuring, and managing. To what extent you mirror that in education becomes really critical to the success of someone who’s going to be in that new workplace.”
While proactively addressing campus and student needs has always been essential, the urgency for advancement has been accelerated by pressures caused by COVID-19. Now is the time for institutions of higher education to serve not only as incubators for changes to work, workforce, and workplace, but also as enterprises that prepare their students for careers that are adapting similarly.