This paper examines how Identity and Access Management (IAM) functions as the “digital DNA” of government, enabling secure digital identity, access control, and trust across cloud, remote work, and Zero Trust environments. It explains how modern IAM underpins cybersecurity, data protection, and digital service delivery across agencies.
The report highlights emerging trends such as AI, automation, and analytics, and outlines recommendations for modernizing IAM strategies. It emphasizes continuous verification, least-privilege access, and strong governance to strengthen security, improve efficiency, and prepare agencies for evolving digital and cyber risks.

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| Website: | Visit Publisher Website |
| Publisher: | IBM Center for The Business of Government |
| Published: | November 3, 2025 |
| License: | Copyrighted |
| Copyright: | © Copyright © 2025 IBM Center for The Business of Government |