Customer experience (CX) and engagement is at the forefront of positive innovation in Government, creating efficient and convenient services, accessible access to information and opportunities for communication between agencies and their customers to build a clearer understanding of public needs and how to develop and reform operations. Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, features a portfolio of industry-leading solutions and providers to support the Government in its efforts to share and report information to its community. Throughout this year, new and returning events will showcase the latest technologies, generate meaningful conversations through networking sessions and provide live product demonstrations to enhance Government CX. We look forward to joining these events with you soon!
Check out These Leading Customer Experience and Engagement Events:
- 2025 Government Contact Center Summit (April 30; Reston, VA) – Join us for the inaugural Government Contact Center Summit. Dorris Consulting, in collaboration with ACT-IAC, will bring you a day of thoughtful discussions on delivering outstanding digital experiences with best-in-class contact centers. Learn best practices for Government Contact Centers, explore new technologies and solutions and network with leaders from Government and industry.
- Government Service Delivery 2025 (May 13-14; Washington, D.C.) – The Government Service Delivery event program unites U.S. public service leaders to explore how technology is driving innovation and accelerate the delivery of high-quality government services. Attendees will have the opportunity to participate in exclusive roundtables and an open conference over the course of the two days to hear government CX leaders discuss shared challenges to transformation and share insights and intelligence on how they can be overcome to improve public services.
For further information on upcoming CX events recommended by Carahsoft, please check out this blog.
