Raising Awareness of Artificial Intelligence for Transportation Systems Management and Operations

This report introduces the fundamentals of artificial intelligence (AI) technologies and the potential applications in transportation management system (TMS) and transportation management center (TMC) operations, showcases successful AI applications for TMSs, and provides a list of important issues to consider in developing AI applications. This information is intended to raise the awareness of transportation agencies of the potential benefits, implications, and impacts of using AI for a TMS, TMC operations, or a transportation systems management and operations (TSMO) program.

AI and machine learning are elements of business intelligence (BI) strategies and technologies, which are used by enterprises for data analysis and information extraction. Traditional problems, functions, or actions that AI techniques can address include reasoning, knowledge representation, planning, learning, natural language processing (and understanding), perception, and the ability to move and manipulate objects.