It is standard practice in the healthcare industry for hospitals to provide assistance for their self-pay patients who are applying for resources to help cover their bills.
This assistance is usually performed by either an internal financial counseling department or outsourced to a vendor partner, who has demonstrated expertise in the area. The model can vary in process and scope, but it typically centers on helping a patient with a Medicaid screening or application while they are at the facility receiving their treatment.
However, screening and application for assistance aren’t always completed before a patient is discharged from the hospital. Patients may not receive assistance that’s available to them, and hospitals could lose revenue. But extended outreach through field advocacy – including home visits – can help patients find resources to pay their bills and enhance reimbursement for hospitals.
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Publisher: | MedData |
Published: | January 1, 2020 |
License: | Copyrighted |
Copyright: | © 2020 - MedData. All Rights Reserved. |