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De-Escalation Action Guide

De-escalating tense situations can be the key to maintaining safety in public spaces and workplaces. Recognizing early warning signs of aggression and using empathetic communication can help diffuse potential conflicts. Simple steps like respecting personal space, maintaining a calm demeanor, and actively listening can make all the difference. Remember, reporting concerns promptly and factually can prevent issues before they escalate into violence.

  • Author(s):
  • Cybersecurity and Infrastructure Security Agency
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De-Escalation Action Guide
Format:
  • Data Sheet
Topics:
Website:Visit Publisher Website
Publisher:Cybersecurity and Infrastructure Security Agency (CISA)
Published:December 1, 2024
License:Public Domain

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