City of Allen’s Transformation of Records Management with Gimmal Physical

When Reggie Searles became the Records Management Specialist for the City of Allen, he was met with a daunting challenge. The city’s outdated system, RCAMS, was unreliable, shutting down frequently and complicating record management. Reggie’s expertise led him to a solution: Gimmal Physical, a streamlined and user-friendly system that transformed the city’s approach. Now, with centralized and reliable records management, Reggie and his team have greatly improved efficiency across all departments in Allen.