Broker Cybersecurity Incident Procedures CBP Publication No. 3609-0324

When a cybersecurity incident strikes, brokers play a vital role in ensuring the importation process continues smoothly. U.S. Customs and Border Protection (CBP) provides clear guidance for managing these events, including downtime procedures and enforcement discretion when systems are impacted. Maintaining open communication with CBP and related agencies is essential to minimize disruptions. By following established protocols, brokers can protect their operations and maintain trust within the trade community.