Advance the future of healthcare with research and insights on the technologies, policies, and strategies transforming health services. Explore health IT, cybersecurity, artificial intelligence, data and interoperability, digital health, and innovative solutions supporting better care and mission outcomes.

Healthcare organizations are rapidly integrating AI into clinical, administrative, operational, and security workflows to address rising costs, workforce shortages, regulatory demands, and cyber threats. This report examines how agentic AI,…
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The Carahsoft Buyer’s Guide for Healthcare explores how healthcare organizations can modernize care delivery while improving security, interoperability and operational efficiency. Designed for healthcare executives, IT leaders and public health…
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Healthcare claims can become stuck in accounts receivable for reasons that go far beyond slow payer processing. Eligibility and coordination-of-benefits issues, authorization failures, provider enrollment problems, coding and documentation gaps,…
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The 2025 VA Health Care Benefits Overview helps Veterans, families, and caregivers understand who’s eligible, what’s covered, and how to enroll in VA health care. It explains priority groups, copayments,…
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Healthcare organizations continue to face growing financial pressures from rising administrative costs, workforce shortages, and increasingly complex payer requirements. Claim denials remain one of the most significant challenges impacting revenue…
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What does it take to design safer, more resilient infrastructure? The Human Factors team at Volpe explores how cognitive science, behavior, and ergonomics can improve transportation systems—from reducing fatigue-related crashes…
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The GAO report highlights critical challenges in the Veterans Health Administration’s Foreign Medical Program. Over the past several years, claim reimbursements for veterans receiving healthcare abroad have surged, yet inefficiencies…
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Augmented and virtual reality (AR/VR) technologies are rapidly redefining health care—from personalized surgical planning and chronic pain relief to mental health treatment and medical education. This report outlines how immersive…
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Healthcare organizations face growing challenges in managing reimbursements, reducing claim denials, maintaining compliance, and controlling administrative costs. This white paper examines the critical role of medical billing and revenue cycle…
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The Veterans Health Administration (VHA) updated its specialty care referral process to improve coordination and scheduling for veterans. While the Referral Coordination Initiative has helped streamline access to specialty care,…
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Credentialing Delays and Lost Revenue examines how payer credentialing affects healthcare revenue, workforce productivity, clinician experience, and patient access. The paper explains that clinicians may be fully licensed and ready…
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As the veteran population ages, the demand for in-home long-term care is growing rapidly, and VA’s Medical Foster Home Program is one way the agency is responding. In these homes,…
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In a renewed push for healthcare transparency, the President has issued an Executive Order aimed at empowering patients with clear, accurate, and actionable pricing information. The directive builds on previous…
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As artificial intelligence becomes more capable in healthcare, this white paper calls for a “co-intelligent” approach that blends human expertise with AI’s cognitive power. It emphasizes the need to intentionally…
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The Department of Defense’s Defense Health Agency (DHA) has restructured its management of military medical facilities, shifting from a market to a network model to improve coordination and efficiency. However,…
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