Telehealth Meets Cloud

Telehealth has revolutionized the delivery of healthcare by improving patient access to care, resulting in better care outcomes, fewer hospital readmissions, happier patients, and more profitable practices. Recent events with COVID-19 have further accentuated the need for telehealth by forcing healthcare organizations to deliver care without in person contact. A number of countries and organizations are adapting to the changes by keeping vulnerable citizens away from hospital visits while providing the routine care they need using telemedicine. For example, the department of Veterans Affairs (VA), which operates the largest integrated healthcare delivery network in the US, delivered over 9 million telehealth episodes in fiscal year 2020 as of the date of this publication, compared to 2 million in FY 2019.

This whitepaper discusses some of the benefits, use cases, and challenges with telemedicine, and outlines a framework for providers, hospitals, and payers to deliver remote care at large scale using cloud, Artificial Intelligence (AI), and Machine Learning (ML) technologies.

 

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