Embracing Innovation in Government: Seamless Government

Research and analysis undertaken by OPSI and the MBRCGI reveal that the most innovative countries and cities are taking action to eliminate points of friction between governments and those that they serve. This approach enables them to re-imagine the ways in which governments can collaborate and consider future scenarios. Three key themes are driving efforts in this area:

• Invisible government: Shifting from making government an ever-present factor in people’s lives to building proactive and automated services.
• Matrixed government: Making bureaucratic and sectoral boundaries permeable and bringing together different pieces of society in order to work together to achieve goals.
• Anticipatory government: Exploring scenarios and taking action today to actively shape tomorrow.