DevOps at Microsoft – Redefining IT Monitoring

In the past, the Manageability Platforms team within Microsoft Core Services and Engineering (CSEO) maintained a centralized monitoring environment for all internal business apps. However, that model had to evolve as business app teams began moving from dedicated servers to virtual machines (VMs) hosted on Microsoft Azure, over which the centralized team had little visibility or control. To support that move to the cloud, the Manageability Platforms team drove all of its internal customers to a decentralized, self-service monitoring model, with each business app team now monitoring its own solutions. That journey, while difficult, has led to increased monitoring agility and relevance, better visibility into end-to-end service health, increased innovation and DevOps alignment, and improved costs. And with business app teams now empowered to monitor their own infrastructure and apps, the Manageability Platforms team can think more strategically and focus on other aspects of enterprise manageability, such as security patching, inventory, and compliance.