Modernization has been a priority and a buzzword in government for so long that it could feel like an antiquated concept. The response to the pandemic forced many modernization projects into overdrive and hastened the update of how the government does business, but the work is far from over. In a post-pandemic world, there are two key drivers of the next phase of government IT modernization — security and citizen service. Modernization whitepapers covering both of these topics can be found on GovWhitePapers.
Security. An Executive Mandate
President Biden issued an Executive Order (EO) on Improving the Nation’s Cybersecurity in response to recent cyber attacks on our nation’s IT systems and infrastructure, but the elements laid out in this order extend far beyond a reaction to threats. The steps laid out in the EO serve as a direction for modernization efforts for federal networks. This EO makes security a driver for modernization. According to a recent survey, “Government Index for IT Modernization,” security now outweighs reducing costs by almost double as the reason to modernize IT infrastructures. That same survey also found that 70% of U.S. government IT decision makers surveyed view security risks as the top barrier when migrating to modern cloud platforms. What we see across government is that agencies are challenged to overcome security barriers to meet modern security expectations.
User Experience. A Mandate from the People
Federal, state, and local agencies have made incredible strides in making government services more digital and available to the population at large, but as with any modernization effort there is more that can be done. A recent survey saw 90 percent of public sector respondents reporting that customer experience initiatives are underway in their organizations. However, many of these initiatives remain siloed, with 46 percent of respondents saying such initiatives exist in only certain areas of the organization versus extending across the enterprise.
A Solution in the Cloud(s)
Cloud plays a huge role in both securing government services and making them more accessible. To solve the siloed problems that plague both citizen service apps and security efforts, a cloud strategy should be coordinated at the highest levels of government. The U.S. Digital Service can play an important role in bringing together the Federal CIO Council, OMB, and the Federal CTO to provide guidance to agency CIOs.
Of course, all of these efforts require funding. The Technology Modernization Fund provides resources and expertise and can be built upon to meet the reality of security and service delivery needs. Currently, the government spends 60 percent of the IT budget on maintaining legacy systems. Moving this spending into the modernization bucket could help meet current funding shortfalls.
GovWhitePapers has a number of insightful materials that can help drive modernization strategy, from technology decisions to policy implications to funding decisions.
- Issue Brief: Multi-cloud Enabled IT Modernization in Government — Learn how simplified and secure multi-cloud solutions are helping agencies increase agility, accelerate innovation, and achieve faster time to mission and IT value. Follow the step-by-step “How to Get Started” tips in this brief to start your organization’s multi-cloud journey.
- Drive Innovative Enterprise‐Transforming Investment in Secure Digital Modernization — Digital modernization in the public sector comes with many challenges, including constrained, often uncertain budgets; mission‐critical can’t‐fail legacy systems; and the onslaught of new technologies. Where should your agency invest to accelerate improvement and mitigate security and other risks?
- Embracing Innovation in Government: Seamless Government — The most innovative countries and cities are taking action to eliminate points of friction between governments and those that they serve. This approach enables them to re-imagine the ways in which governments can collaborate and consider future scenarios.
- Implementing a Zero Trust Architecture — A zero trust cybersecurity approach removes the assumption of trust typically given to devices, subjects (i.e., the people and things that request information from resources), and networks. It focuses on accessing resources in a secure manner, regardless of network location, subject, and asset, and enforcing risk-based access controls while continually inspecting, monitoring, and logging interactions.
- How to Deploy a Digital Government Platform — Learn five keys to deliver your government technology project on time and on budget.
These are just a few of the incredible resources available by searching GovWhitePapers. You can browse additional government modernization and digital transformation assets through our search engine here: